In order for the company to last sustainably, The Erawan Group takes into account the impact either positive or negative in 3 dimensions; economy, society and environment. We therefore analyze the working processes from upstream to downstream to link and identify stakeholders in our value chain to deliver a good quality and balance in investment and development and finally growth for all parties along the way.

Value Chain


The Erawan Group Plc. values the participation of 8 groups of stakeholders, namely, (1) staff/employees, (2) customers, (3) business partners, (4) suppliers, (5) shareholders/creditors, (6) government sectors, (7) communities, and (8) the environment. Participation is done through communication, listening to opinions and ideas received from different channels and applying stakeholders’ expectation to develop and increase corporate competency that leads to sustainability.