The Company provides hospitality services that serve travellers’ demand in sustainable lifestyle, supporting collaboration for climate actions and addressing climate change risks.
The Company is committed to increase efficient of resource consumption to an optimum level and minimizing negative environmental impacts across project developments and hotel operations, with key priorities on environmental policies, Energy and Carbon Management, Food Waste Management, Materials and Waste Management, Water Resource Management policies.
Energy Efficiency Management
As a service-oriented business, the hospitality sector inherently requires substantial energy consumption both from hotel operations and guest activities, making energy reduction a complex challenge. At The Erawan Group, we are committed to enhancing energy efficiency by continuously improving our consumption practices, minimizing waste, and exploring innovative technologies and strategic partnerships. Energy usage remains a key factor influencing our carbon emissions, both at the corporate level and across our hotel portfolio, and we are dedicated to managing it responsibly while maintaining exceptional service standards.
Through strategic collaboration with our partners, we continue to enhance energy management across our operations. As our business grows, we remain committed to utilizing diverse energy sources efficiently and effectively, guided by the following principles:
Target
- Effective energy management with 2 percent decrease of energy intensity per year in order to reduce energy cost and align with the Company’s GHG emission target
- Increase percentage of renewable energy with coverage more than 10 percent of total properties by 2027
- All self-managed properties (100 percent) provide services that relate to the reduction of energy and carbon emissions
Business opportunities and risks
Opportunities
- Reduction of long-term costs from energy consumption
- Competitive advantages on cost for budget hotels
- Attraction for tourists with environmentally friendly conscious and promote their sustainable lifestyle
- Opportunities to access green finance
Challenges and risks
- Insufficient energy supply during high season
- Balance between energy reductions and customer satisfaction
- Electricity, fuel, natural gas, etc. are significant to business operations, however, these resources are also significant to carbon emissions
Management approaches
- Set goal, target, management approaches and monitor performances
- Increase energy efficiency in the properties’ common areas and guest room by maintenance and new technology
- Increase proportion of energy mix between traditional and renewable energy
- Promote sustainable lifestyle of customers
- Collaborate with sustainability partners
Electricity consumption (kwh.)
Year 2022
Year 2023
Year 2024
Operational Results
In 2024, the company collaborated with a group of partners to manage energy efficiently, promote diverse energy demands, and expand business opportunities alongside effective energy management.
Increase the ratio of renewable energy to replace electrical energy
- The Hop Inn hotel group began expanding its Solar Rooftop installations from May to November 2024, adding 8 buildings, bringing the total number of completed installations of Solar Rooftop to 11 buildings. The total size and capacity of the solar panels is 176 kilowatts, capable of producing 111,393 kilowatt-hours of electricity. This accounts for an average of 6% of the total electricity consumption across all 11 Hop Inn hotels.
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The Marriott hotel group expanded its Solar Rooftop installations from April to July 2024, adding 3 hotels:
1. JW Marriott Hotel Bangkok
2. Courtyard by Marriott Bangkok, and
3. The Naka Island, a Luxury Collection Resort & Spa, Phuket.
The total size and capacity of the solar panels is 655 kilowatts, capable of producing 472,966 kilowatt-hours of electricity. This accounts for an average of 5% of the total electricity consumption across the three hotels.
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In 2024, the company expanded its installation of EV Charging Stations to provide convenience for hotel guests. A total of 10 hotels were equipped with EV charging stations, including:
1. JW Marriott Hotel Bangkok
2. Courtyard by Marriott Bangkok
3. Novotel Ibis Styles Bangkok Sukhumvit 4
4. Ibis Bangkok Riverside
5. Ibis Bangkok Sathorn
6. Ibis Bangkok Sukhumvit 4
7. Ibis Phuket Patong
8. Hop Inn Hua Hin
9. Hop Inn Kanchanaburi
10. Hop Inn Chonburi
Reduce electricity consumption
- Improved the efficiency of electrical appliances and upgraded the Chiller Plant system at JW Marriott Hotel Bangkok, resulting in a 26% reduction in electricity consumption, saving up to 2,559,506 Baht.
- The company has been committed to replacing regular light bulbs with energy-efficient bulbs since 2019, continuing this process through 2024, as part of the maintenance cycle, and including the installation of new lighting in new project construction areas.
- Installed Double Motion Sensors to enhance energy efficiency in hotel rooms and reduce unnecessary energy consumption.
Energy consumption of The Erawan Group
| Energy consumption | Unit | 2021 | 2022 | 2023 | Change from previous year |
|---|---|---|---|---|---|
| Electricity | GWh | 50.56 | 67.11 | 76.16 | 13.48% |
| Diesel | ML | 74.71 | 73.08 | 52.27 | -28.48% |
| Gasoline | ML | 24.78 | 16.46 | 10.52 | -36.08% |
| LPG | Tonne | 881.49 | 1,227.09 | 1,399.40 | 14.04% |
| Budget hotel | Kw/room | 17.61 | 13.07 | 13.36 | 2.24% |
| Economy hotel | Kw/room | 65.06 | 32.16 | 22.19 | -31.01% |
| Midscale hotel | Kw/room | 116.46 | 49.87 | 40.78 | -18.24% |
| Luxury hotel | Kw/room | 592.95 | 165.99 | 155.64 | -6.24% |
| Energy intensity | Kw/room | 76.87 | 41.88 | 37.20 | -11.17% |
Remarks
- 2023-2024 was a recovery period for tourism industry in Thailand, resulted in an increase in number of tourists
- Excluded data of Foodcourt of Ploenchit center building as it was energy consumption of tenants
- Fuel consumption could be partially collected
- Calculated from total of electricity, fuel and LPG consumption
- The scope of this report is limited to operations within Thailand.
Water Management
Target
- 1 percent reduction in water withdrawal per year
- 5 percent reduction in water consumption per room per year
Business opportunities and risks
Opportunities
- Reduce operating cost from lower cost from water consumption
- Efficient water management allows the hotel to operate at full capacity year-round
Challenges and risks
- Distance hotels or on islands might face water shortages, especially during the high tourism season when water demand is high and during droughts when natural water sources are insufficient, potentially disrupting services.
Management approaches
- Regularly monitor water demand, assess wastewater quality, and check the hotel's wastewater treatment in all seasons
- Maintain equipment to ensure it remains efficient and functional. Use water-saving fixtures and low-water-consuming appliances
- Engage guests in water-saving campaigns
Performances
The Company is committed to sustainable water management, which includes sourcing water, recycling, and reusing it through water management policies and strategies. The Company complies with environmental laws, ISO 14001 standards, and other environmental regulations, focusing on improving efficiency and reducing water usage sustainably. In addition to using water-saving products, campaigns are held to encourage customers and employees to conserve water and choose environmentally friendly chemical products.
Beyond energy consumption, water is another heavily consumed resource in the hotel industry. The Erawan Group has guidelines to raise awareness and reduce water usage, including:
- Encouraging guests to reduce towel changes to lower water usage from laundering.
- Raising awareness among staff about the importance of using water resources efficiently.
- Installing aerators to reduce water flow from taps and choosing water-saving fixtures.
- Inspecting equipment, piping systems, and water meters to monitor, record, and continuously repair to prevent leaks.
- Creating rainwater storage in suitable areas.
- Implementing wastewater treatment systems and regularly checking the quality of water used by the hotel.
Water withdrawal
| Water source | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Water supply | Cubic meters | 684,776.81 | 1,047,587.00 | 1,269,078.96 |
| Surface water | Cubic meters | - | - | - |
| Groundwater | Cubic meters | 10,013.00 | 145,096.00 | 146,815.00 |
| Seawater | Cubic meters | - | - | - |
| Total | Cubic meters | 694,789.81 | 1,192,683.00 | 1,415,893.96 |
2024 Water withdrawal
Carbon management
Commitment towards climate actions
In the tourism and hotel industry, climate change plays a significant role, stemming from tourism travel, energy consumption to serve guests through various facilities, and even renovations and construction projects that must consider local conditions, geography, and climate change impacts.
The Erawan Group recognizes that running a hotel business requires careful consideration of various factors. They are committed to reducing their organizational carbon footprint across all hotels in the group. This commitment aligns with Thailand's Nationally Determined Contributions (NDC) to achieve net-zero carbon emissions by 2065 (B.E. 2608). The company has also outlined a long-term carbon strategy to support this goal.
Target
- Support the national target of achieving carbon neutrality by the year 2050 in Thailand.
- Ensure that all self-managed hotels (100%) provide services related to energy reduction and carbon offset by the year 2027. Practices for GHG emission reduction.
Scope 1 and 2 Greenhouse Gas Emissions TonCO2e
2021
2022
2023*
*ได้รับการทวนสอบโดยหน่วยงานภายนอก
Business opportunities and risks
Opportunities
Our hotel business caters to a diverse customer base both domestically and internationally, who are interested in different approaches to greenhouse gas management. Currently, we have corporate customers from both domestic and international markets who are interested in eco-friendly accommodation and hosting green meetings that can offset carbon emissions. If we focus intensively on this aspect, it can expand its customer base in the future. In addition, the Company would have an opportunity to access green finance.
Challenges and risks
The hotel business is a service industry that consumes a significant amount of energy, and a large portion of energy usage is driven by the guests themselves. This makes it challenging for hotels to have control or manage energy consumption effectively. Therefore, it poses a challenge for the company to achieve its carbon reduction goals. However, the company is making efforts to improve energy efficiency, construction practices, and adopt environmentally friendly energy innovations in its business operations.
Furthermore, there is an increasing demand for environmentally friendly hotel services from both individual customers and corporate clients. If hotels fail to adapt and meet these growing demands, they may miss out on long-term business opportunities in the future.
Management approaches
- Manage energy consumption in responding to determined target and plan.
- Increase the proportion of environmentally friendly energy on both hotel operations such as installation of solar energy and hotel facilities such as installation of EV charging station for hotel guests.
- Define carbon emission base year, reduction target, action plan, management approaches, in order to monitor, assess, and offset carbon emissions in both short- and long-term.
- Enhance sustainability partnerships within supply chain and external parties
- Provide knowledge on the responsibilities of hospitality service providers towards climate change to executives and employees at all levels.
- Upgrade hotels to meet Green Hotel standards and other environmental standards.
Performances
In 2023, The Erawan Group was assessed and certified its Carbon Footprint for Organization (CFO) scope 1 and 2 with external verification. The Company uses the data in order to set its carbon emission baseline and prepares for decarbonization and climate action plan. In addition, the Company also practiced its key business operations as following.
- SCG Cleanergy MOU to support consumption of solar energy for properties.
- BanpuNext collaboration to enhance energy efficiency within properties.
- 500 tree planting to increase green public areas in Bangkok and plantation of 20-rai mangrove to increase carbon absorption area in Nakhon Si Thammarat.
- EV Charging Station expansion to serve hotel guests with sustainable lifestyle
- “STAY FOR SANTA” initiative in collaboration with the Carbon Market Club to offset personal carbon footprint during Christmas and New Year festival. 332 tCO2e was offset from the initiative.
- ESG & Carbon Knowledge Sharing session for executives and employees
Waste and food waste management
Target
- The Company aims to reduce of landfill waste
Business opportunities and risks
Opportunities
- Gain business opportunities in seeking new environmentally friendly supplies and amenities as well as facilities, so that hotels could differentiate from others and able to deliver new experience to hotel guests.
Challenges and risks
- Food waste is considered to be a significant global sustainability issue for the hospitality sector as it relates to natural resource consumption and global hunger concerns. It is a challenge for the Company to balance resource consumption, demand and satisfaction of customers in serving quality food at the right amount. In addition, it is crucial to consider food loss during preparation and food waste after consumption.
Management approaches
- Sort waste, especially types of waste that are significant to the hospitality sector such as food waste, as well as an increase in percentage of recyclable waste.
- Promote consumption of recyclable or recycled materials for hotel supplies and amenities.
- Exercise 4Rs principles; Reduce, Reuse, Recycle and Resourcing
- Collaborate with external partners to create sustainable waste journeys with optimum utilization of resources.
Performances
- 5 partnerships on waste management
- 29.30% reduction of food waste from ‘Zero Food Waste’ initiative
- 457.10 kg. of plastic waste was properly recycled
Food leftover and food waste management
The Company promoted ‘Zero Food Waste’ campaign in many hotels such as Grand Hyatt Erawan Bangkok where it started the campaign in May 2023 by encouraging their employees with no food leftover on their plate. The hotel could reduce food waste in the employees’ canteen by 29.30 percent after the first month of the campaign launched, and 12.44 percent average each month.
Partnerships for leftover food and food waste management
Scholars of Sustenance Foundation (SOS) – a non-profit organization who pass on leftover food for charities and those under privileged
Partiticipating hotels
- Grand Hyatt Erawan Bangok
- JW Marriot Bangkok
- Courtyard by Marriot Bangkok
- Accor Hotels (Plan to join in 2026)
“Yindii” – a mobile application designed to re-sell bakery and pastries from hotel buffet line at a special prize to reduce foodwaste.
Participating hotels
- Grand Hyatt Erawan Bangkok
- JW Marriot Bangkok
The PLEDGE on Food Waste - a food waste management program Awarded hotel
Awarded hotel
- Courtyard by Marriott Bangkok (All-star level)
Plastic waste management
The Erawan Group and its properties say no to single-use plastic to reduce non-recyclable plastic waste which is now replaced by renewable products taking into consideration customer satisfaction in an attempt to reduce waste at its origin.
We also collaborate with SCG Chemical Co., Ltd and Corsair International Thailand to separate plastic waste for recycling purpose where 457.10 kilograms of waste were recycled.
Paper waste management
The Erawan Group’s head office and hotels in Bangkok together with our partner SCG Packaging Public Company Limited (SCGP) collect paper for recycling. We plan routes and collection dates to reduce transport energy.
Environmental Saving Report
ยอดกระดาษสะสมจาก 6 Locations ดังนี้
- ดิ เอราวัณ กรุ๊ป (โรงแรมเจดับบลิว แมริออท กรุงเทพ)
- ดิ เอราวัณ กรุ๊ป (โรงแรมเมอร์เคียว แบงค็อก สุขุมวิท 24)
- ดิ เอราวัณ กรุ๊ป (โรงแรมแกรนด์ ไฮแอท กรุงเทพ)
- ดิ เอราวัณ กรุ๊ป (โรงแรมไอบิส กรุงเทพ ริเวอร์ไซด์)
- ดิ เอราวัณ กรุ๊ป (โรงแรมคอร์ทยาร์ด กรุงเทพ)
- ดิ เอราวัณ กรุ๊ป (อาคารเพลินจิต)
รีไซเคิลกระดาษไปแล้ว (kg.)
Year 2023
Year 2024
Landfill waste management
The Company collaborated with external partners to effectively sort recycling waste in order to reduce landfill waste. Currently, the Company started collecting data of landfill waste of hotels in Bangkok Metropolitan Area and the Head Office.
Proportion of Total Waste
Biodiversity Management
The company aims to carry out the following biodiversity-related activities:
Sustainable biodiversity management requires an understanding of the balance between how to safeguard resources and how to use them efficiently. As a result, to cultivate a proper understanding of how one can seek appropriate benefits from the resources as well as how to effectively take care of them will remain an important principle not only to preserve and protect biodiversity, but also to support carbon management practices of the Company.
Year 2022
The Erawan Group Plc and hotels within the group planted 400 trees in Chatuchak Park, Benjakitti Park, and Mab Prachan Chonburi Reservoir.
The Naka Island Hotel, which is located at the Naka Island, Phuket, together with Pak Klok Sub-district Administration Organization, planted 2,500 mangrove seedlings within the island. The hotel also took part in the “Go Green” Project to collect 156.64 kilograms of waste from beaches and village areas.
Year 2023
In 2023, The Erawan Group planted 500 trees at a park closed to Khlong Toei MRT Station on the World Environment Day (5 June 2023) thanks to our collaboration with the Khlong Toei District, local volunteers, and other properties under the group. The tree-planting activity was attended by 86 staff.
Besides, we planted 15,000 mangrove trees on a 20-rai land at the community mangrove in Thong Kam Bay, Ban Laem Village, Tha Sala District, Nakhon Si Thammarat Province.
Year 2024
In 2024, The Erawan Group organized the annual “Erawan Group Tree Planting Initiative” at Suan 50 Suk Park in Khlong Toei District, Bangkok, in celebration of World Environment Day. In collaboration with the Khlong Toei District Office, local volunteers, and 92 employees from affiliated hotels, the company planted 200 trees, enhanced the landscape, and expanded green and recreational spaces for the community.
This initiative has been held annually, with over 1,000 trees planted to date. The company continues to work closely with both public and private sectors to support environmental efforts and promote sustainable green spaces across Thai society.
