We adhere to transparency and cultivate the good conscience along with skill development to all level staff to enhance capability for the utmost effectiveness in working process. We focus on value chain development and support in developing neighboring community and society.
Employee Information
The Erawan Group Public Company Limited and its affiliated companies recorded a total of 3,576 employees at the end of the 2022 fiscal year. Remunerations consisting of salary and bonus totaled THB 1,338,644,184.26 There are 792 employees participating in the Provident fund project, which represents 22% of the total number of employees.
HR Management
Care for Employees
Although the COVID-19 epidemic situation is continuously to improve, we still relen
tlessly commit to take care of our staff in a comprehensive manner to enable them to work happily and to be inspired to adapt to changes for collaboration that will drive the organizaton forward while delivering sustainable values to stakeholders. In addition, we commit to treat every employee equally through the international principles of human rights.
Employee’s Welfare
The Company provides welfare as required by the laws plus additional benefits such as health and accident insurance, provident fund and compensation fund as well as other allowances.
Talent Acquisition
We actively recruit people based on the human rights principle where everyone is treated equally without discrimination in race, color, gender, age, religion and belief. Everyone of any race and nationality can apply to work with us. Employees are selected based on their qualifications. All new staff will attend an orientation and onboarding program. Internal staff can rotate their job through a transfer or promotion to another position based on what’s appropriate to enhance their skills and advance in their career path.
| Employment for social Supports | Male | Female | |
|---|---|---|---|
| Employment of people with disabilities | personal | 14 | 8 |
| internship | personal | 138 | 251 |
HR Training in 2022
ERAWAN'S SPICE & CLIENT
The Company raises awareness and understanding and promotes its DNA through Erawan’s Core Value and Corporate culture (EPIC) by communicating through Corporate Townhall and motivating the employee’s behavior through the projects and activities.
Lifelong Learning
The Company actively promotes ongoing staff capacity-building. In 2022, the ERW Hybrid Learning Center both onsite and on line were conducted to maximize the learning efficiency from internal and external lecturers and from the learning platforms developed by local and international leading education institutions.
| Training & Development | Male | Female | |
|---|---|---|---|
| Total No. of training Course | course | 7741 | |
| Total Employee attended the training classified by Gender | persons | 1438 | 1696 |
| Total No. of Training Hours in 2022 | total hours/year | 101024 | |
| Average No. of Training Hours/person/year | hours/person/year | 27 | |
| Average Training Cost per employee | cost/head | 1142 | |
| training Satisfaction | % | 95% | |
| IDP: Individual Development ent Plan | male | female | |
| Head Office | persons | 30 | 77 |
| Hotels | persons | 538 | 536 |
| Employees receiving regular performance and career development reviews | male | female | |
| Employee who participated in Performance evolution and feedback process | persons | 1147 | 1093 |
| Employee who got promotion | persons | 93 | 151 |
| Employee with Job Rotation/ Job Transfer | persons | 61 | 53 |
The Occupation, Health and Safety (OHS) Policy
The Company commits to oversee the OHS elements and provides training on self protection through online doctor consultation, telemedicine for staffs. The Company also provides an annual health check-up, supports immunization booster vaccination, regularly conducts office space sterilization and performs an annual fire drill and fire prevention event to prepare for emergency situation.
| Occupational Health and safety | Male | Female | |
|---|---|---|---|
| No.of case - Recordable work-related injuries | personal | 45 | 28 |
| Rater per 1,000,000 hours | per 1,000,000 hour | 0 | 0 |
| total leave days | day | 251 | 61 |
| No.of cases: High-consequence work-related injuries (excluding fatalities) | personal | 0 | 0 |
| Rate per 1,000,000 hours | per 1,000,000 hour | 0 | 0 |
| total leave days | day | 0 | 0 |
| No.of cases: Fatalities | personal | 0 | 0 |
| Rate per 1,000,000 hours | per 1,000,000 hour | 0 | 0 |
Labor disputes during the past three years
During 2019-2022, there was no labor dispute that accounted for a significant ratio.
| Labour Complaints about Labor practices | Male | Female | |
|---|---|---|---|
| No.of complaint | personal | 0 | 0 |
| No.of complaint about labor practices | personal | 0 | 0 |
| No.of complaint has been resolved | personal | 0 | 0 |
| No.of complaints pending | personal | 0 | 0 |
| Labour Complaints about Human Rights | 2020 | 2021 | 2022 |
|---|---|---|---|
| No.of complaint | 0 | 0 | 0 |
Employee Information
Number of Employee (person)
Number of Employees Classifield by Position (person)
Number of Employees Classified by Working Period (person)
Number of Employees Classifiedby Nationality (person)
Number of Employees Classifiedby Workplace (person)
Number of Employees Classifiedby Country (person)
Number of Employees Classified by Region, Thailand and in Philippines (person)
Community participation
The Erawan Group Plc has a policy that underlines community and social development while doing our business where we mainly focus on collaborative development and tourism promotion. In this regard, we turn our skills and expertise in hotel management to enhance community learning and to enable self-development among communities. We also generate employment for local residents and promote local culture and identity. We encourage staff to volunteer in our social projects. In addition, we collaborate with business partners and alliance, networks and government offices to strengthen community wellbeing that will eventually contribute to building a sustainable society.
2022 Community and Social Development projects:
- The Hop Inn Internship Project aimed to train vocational and university students for hotel work. The purpose is to produce hotel staff that meet market demands within the tourism industry while offering job opportunities for students. We signed a MOU with 10 education institutions in areas where our hotels are operated so that they send their students for internship and training at Hop Inn hotels and eventually work with us if meeting required criteria. The project started in March 2022 with 10 students being trainees at the hotels. We hope that this project will support and create jobs for local communities. Project assessment will be conducted in 2023 to see if it meets its objectives and for further improvement.
- The “Visiting My Home” project featured primary school artists inviting everyone to visit their hometowns. Together with the Primary Education Office in areas where our hotels are located, the Erawan Group Plc has organized a drawing contest for primary school students to promote community tourism through painting. The project not only encourages school students to imagine but also cultivates pride and love in their communities. In 2022, 38 schools took part in the project and 144 drawings from four provinces of Chaiyaphum, Nan, Nakhon Ratchasima and Bangkok were selected by Hop Inn guests and the public.
The company and hotels within the group organized activities mobilized by employees with volunteer mind to relieve the public from difficulty from the Covid-19 outbreak. Activities were designed to suit the needs of particular sites and locations:
- Hotels within the group delivered food, alcohol gel, consumables to neighboring communities and the public.
- The company donated N95 face masks and dried banana, a product from Pa Pang community in Lampang Province, to Maharaj Hospital in Nakhon Ratchasima, Wachira Phuket Hospital in Phuket, Songkhla Nagarindha Hospital in Songkhla, Maharaj Nakhon Chiangmai Hospital in Chiangmai and Chulalongkorn Hospital in Bangkok.
- The company donated Thank You bags to street cleaners in proximity areas of our hotels, namely, in districts of Klongtoey, Pathumwan, Sathorn, Klongsan, Chaengwattana in Bangkok, and in Pathum Thani Municipality area in Pathum Thani Province, to express our deep appreciation to those who had been working so hard during the Covid-19 pandemic. The Thank You bag consisted of coffee from Pa Mee Community in Chiangrai Province, Jasmine rice from Kok Muang Community in Buriram Province and processed coconut shell products from Ban Laem Community in Nakhon Si Thammarat Province. These products were all from communities in the Happy Home, Happy Stay project developed to enhance community homestay service and management that the company had run to help distributing incomes to local communities, as they were all affected by the pandemic.
- The company donated the entire revenue from room sales of Hop Inn hotels nationwide on June 5, 2020 with no deduction together with staff’s donations totaling Baht 1 million to the “Baht 63 to Fight Covid-19 Pandemic – Transforming suffering with Baht 63 in 2020 Project” of the Thai Red Cross.
The Creative Cabinet project provides a better access to books and toys that enhance learning and skills to primary school children to widen their imaginations. The cabinet contains teaching materials to produce learning media as well. The company plans to deliver the cabinet to schools in provinces where Hop Inn hotels are located all over Thailand. Five cabinets will be given to five schools on the first day a Hop Inn hotel in that area opens its door. The project has started since 2014. So far, at least 224 schools have received the imagination cabinet. In 2020, the company gave the cabinets to five more schools in Phuket on the occasion of Hop Inn’s 2nd branch opening in the island.
The “Happy Home, Happy Stay” project represents an increasing role of community tourism, as more and more tourists wish to experience local lifestyles, traditions, food and customs. They want to experience first-hand how to cook and eat local culinary, how to DIY handicraft and how to live the same their hosts live. As a hotel operator, the company is eager to take part in promoting community tourism, which is directly related to our business.
To further develop the community homestay management, the company has shared its knowledge and expertise with communities, encouraged them to learn and look at economic opportunities from different perspectives in order to enhance their potentiality for the purpose of sustainable development from within the communities themselves. The project was initiated in 2018 at Ban Laem Community, Tha Sala District, Nakhon Si Thammarat Province. A year later, we collaborated with Air Asia to organize the homestay service and management training in the “Journey D” project for communities. In 2020, the company joined hands with Government Savings Bank (GSB) in the GSB Smart Homestay project by awarding and sharing knowledge with Ban Nong Khao, Ta Muang District, Kanchanaburi Province and Ban Mung Nua, Nern Ma Prang District, Phitsanulok Province. In addition, bedsheets from selected hotels within the group were distributed to six participating communities in the project.
